Customer reviews of TCS Group

By Joanna D on 05 December 2017 | Verified purchase

Really helpful and great communication would definitely recommend this garage

By Joanne B on 27 November 2017 | Verified purchase

From the initial enquiry I made, to viewing the car I went onto buy, I can only rate their service as excellent. Nothing was too much trouble for them and they made me feel comfortable and confident throughout the whole experience. I strongly recommend anyone looking to purchase a new car go to these guys! You won’t be disappointed.

By Will K on 25 November 2017 | Verified purchase

I spotted my latest car purchase on AutoTrader and phoned up via the given phone number. The salesman on the other end was very knowledgeable and answered all of my queries regarding the car. I followed up with numerous text messages asking for more details and received prompt and detailed responses. They operate a holding deposit system so I put it down and made the journey to see the car. I was given plenty of time to look around it on my own and check everything was as expected (it was just as described). No problem with a test drive around the local area. The garage put my car through a service and Cam belt change for me before I drove it away. A very happy customer. Nothing was too much trouble for them. Highly recommended.

By Jeffrey C on 24 November 2017 | Verified purchase

We travelled from London to look at the vehicle after speaking with Martin on the phone. Martin and his team were superb, they had the vehicle ready for us to view and test drive, as well as a welcoming cup of tea. We were able to use their computer to finalise the insurance and tax.

By Jacqui T on 15 November 2017 | Verified purchase

Bought a Toyota Hilux Invincible from here and deliberated over a few vehicles. I can't name him but M was patient and kind and took time to show me each one I showed an interest in. It was pouring with rain and we both got soaked but within an hour the deal was done and dusted. Great service, a hidden gem of a place, have recommended it to a few friends who may be looking for 4WD vehicles as there are loads!

By Colin S on 20 October 2017 | Verified purchase

No pressure sale friendly service helpful staff will be recommending to friend /family .

By Jack T on 23 June 2017 | Verified purchase

Excellent company Emily was personable and helpful and helped the purchase run smoothly - would highly recommend TCS to anyone - car is first class as was the service - Thanks!!!

By George P on 22 June 2017 | Verified purchase

Helpful, informed and very competitive! No gimmicks or sales spin just good old traditional service! Highly recommended

By Mr T on 15 September 2019 | Purchase not verified

Dreadful - wanted to buy a car - had to endure what felt like nearly an hour of irrelevant waffle from salesman to convince us the car was worth more than the price he was selling at. He persistently attempted to convince us the car was a rare limited edition model ( which it wasn’t - the registration document showed us this). As we had two young children with us we tried to politely ask him to get to the point to talk about the price with trade in. He just kept going off on another tangent. When finally we got down to discussing price and he realised all sales strategies had failed he threw his toys out of the pram and told us the car was not for sale. Ridiculous service - 2 hours of my life I can’t get back. Avoid !!!!!

By Ross B on 14 June 2019 | Purchase not verified

AVOID! AVOID! AVOID! Stereotypical used car salesmen, worms out of giving answers to direct questions and gave a standard sales pitch regardless of our questions. Even refused to partake in a sale because I said stereotypically used car sales men are hard to trust. Sulked in his office and refused to allow me to test drive a vehicle. Offered a 30day money back guarantee but couldn’t give a straight answer as to what would be acceptable reasons to return it. But said it wouldn’t be alright to take it to a mechanic to check out! Also check the chassis for quick paint jobs to cover rust and the grey paint that is on all rusty tow bars even though he said they didn’t paint them! He missed out on a sale because of his attitude.