Customer reviews of TCS Group

By Christopher M on 21 January 2018 | Verified purchase

Excellent customer service. Knowledgable staff. Lovely to see a truly family run business which is gradually disappering in the UK. Brilliant ehtos among the staff who take great pride in the work that they do. Would without hestitation recommond TCS Group for any one considering purchasing their next vehicle.

By Robert G on 14 January 2018 | Verified purchase

Was looking for a first car ideal for my nephew. Came along to TCS and was well looked after from our arrival. The car was just what we were looking for and after a test drive which my nephew was able to test the car out giving him and us the confidence that he was ready for it. He was given practical instruction of hoe to handle the car safely with snippets of information which l am sure he'll remember. Can say that we had a real family friendly experience from a knowledgeable family company. Love the car and would recommend TCS to all.

By Paul B on 08 January 2018 | Verified purchase

HELLO. i would recommend ALL the team at TCS to anyone who looks for an honest trustworthy dealer. i am 60yrs old so i have bought one or two vehicles over the years, BUT at TCS YOU are made to feel one of the family, its a trip back in time to when the customer was important and the dealer made sure you got exactly the right car for you. I WILL BE BUYING FROM HERE AGAIN, a BIG THANK YOU TO ALL AT TCS. [the fiat panda is perfect WHEN i can get the keys off my wife]

By Frank M on 06 January 2018 | Verified purchase

we went for a look round , it was a pleasant experience no pressure at all, said hello to the gentleman who looked to be in charge we talked for a while , not about cars , then I said that I was interested in a car , he got me all the details gave me the keys and let me test drive it , we liked it so we sorted a deal out there and then , he also paid half toward a 6 month gold warranty , and put my mind totally at rest felling secure that if anything was to go wrong ,we would not be on our own, shock hands and drove away , oh thanks for the bottle of wine , Martin I think that his name , this dealer knows every thing about cars that needs to be known thanks again ,

By Shafqut S on 04 January 2018 | Verified purchase

"Have a safe journey" i was told when going to view the car at TCS, what nice words. The whole experience was nice, staff were welcoming and friendly with no pushy salespeople, honest advice was given and plenty of time to view and check the vehicle. On buying the vehicle all the paperwork was handled competently and quickly which i found reassuring and which made things easier for me. A week later after the purchase i was called by TCS to ask if there were any problems with the car which was great of them. Enjoying my new car. WELL DONE TCS.

By William R on 05 December 2017 | Verified purchase

A very easy buy from a pleasant and knowledgable family run business . There was never any pressure sales pitch which made for an enjoyable change

By Joanna D on 05 December 2017 | Verified purchase

Really helpful and great communication would definitely recommend this garage

By Joanne B on 27 November 2017 | Verified purchase

From the initial enquiry I made, to viewing the car I went onto buy, I can only rate their service as excellent. Nothing was too much trouble for them and they made me feel comfortable and confident throughout the whole experience. I strongly recommend anyone looking to purchase a new car go to these guys! You won’t be disappointed.

By Will K on 25 November 2017 | Verified purchase

I spotted my latest car purchase on AutoTrader and phoned up via the given phone number. The salesman on the other end was very knowledgeable and answered all of my queries regarding the car. I followed up with numerous text messages asking for more details and received prompt and detailed responses. They operate a holding deposit system so I put it down and made the journey to see the car. I was given plenty of time to look around it on my own and check everything was as expected (it was just as described). No problem with a test drive around the local area. The garage put my car through a service and Cam belt change for me before I drove it away. A very happy customer. Nothing was too much trouble for them. Highly recommended.

By Jeffrey C on 24 November 2017 | Verified purchase

We travelled from London to look at the vehicle after speaking with Martin on the phone. Martin and his team were superb, they had the vehicle ready for us to view and test drive, as well as a welcoming cup of tea. We were able to use their computer to finalise the insurance and tax.