Customer reviews of TCS Group

By Jack T on 23 June 2017 | Verified purchase

Excellent company Emily was personable and helpful and helped the purchase run smoothly - would highly recommend TCS to anyone - car is first class as was the service - Thanks!!!

By George P on 22 June 2017 | Verified purchase

Helpful, informed and very competitive! No gimmicks or sales spin just good old traditional service! Highly recommended

By D H on 28 March 2023 | Purchase not verified

Wow, I’ve visited a few dealers of late looking for a car and came across TCS car sales, fantastic selection of good honest cars and the service was first class, car came with 6 months warranty and to add to it, I had a head light bulb that needed replacing called TCS no problem no hastle I got it fixed got receipt TCS refunded, if your stuck for a car try TCS.

By Debbie P on 26 March 2023 | Purchase not verified

Brilliant service , told them what we needed and they not only advised us on the best car for us found us the one that was just right ! Expert honest service and a car that that is just right for our family, thanks.

By FRANCES K on 26 March 2023 | Purchase not verified

From first contact, car delivery and follow up customer service has been top notch. Would definitely recommend TCS for car dealership purchase. Our mini clubman is everything we hoped for and more.

By Kevin D on 26 March 2023 | Purchase not verified

I found buying a car from TCS a very positive experience . The lady who dealt with my sale was incredibly helpfull and efficient. Would highly recommend TCS

By Ivan W on 26 March 2023 | Purchase not verified

Just bought Renault Scenic from them with a great price

By Anonymous on 23 March 2023 | Purchase not verified

He talked me into leaving a deposit on a car I was unsure about by telling me it was fully refundable if I changed my mind. Well I did but he kept the deposit and also tried telling me I might be liable for the money he had spent to get it ready for it's MOT! Not a nice or genuine guy at all.

By Anonymous on 22 March 2023 | Purchase not verified

Visited site which is up a long windy rough track not easy to locate , owner elderly chap was arrogant to the point of being rude . Felt sorry for others working there as they were clearly embarrassed . Owner disappeared for a long while at one point leaving us hanging around . I bought the car and on completion owner had the cheek to tell us what to put in review .

By Mike B on 27 August 2022 | Purchase not verified

Having searched for the vehicle i wanted for a couple months and viewed a few during this time, i came across the make and model i was looking for advertised by TCS. Upon telephoning re the advertisement and availability, "Yes it is still available", I live 2 hours away, "Ok sir, we will put this vehicle on hold until you arrive to view it". (Very professional from the outset). Upon arriving to see the car, I was greeted by who i assumed to be the owner, who proceeded to get the keys show me to the vehicle and left me to my own devices, probably for an hour or so, during which time I had chance to inspect the vehicle as thoroughly as possible, (This made everything very transparent). Now what I feel is really important is that in purchasing a used car, you need to accept there may be flaws and wear and tear, to what degree depends on a lot of things, otherwise we would all be going out and spending 50k on buying a new car, and even then there may be an issue, To put things into perspective, i considered my options with the vehicle, a bit of paintwork that needed attention, (not really a show stopper) the rest of the car was in extremely good condition, (looked like 4 new tyres had recently been put on, (so how many £100's were there). One issue though, a warning light on the dash. (But not really it could mean anything (not exactly like the blue screen of death you get on your computer). OK, I had a conversation with the owner (Martin "Great guy"). The fault could just be a faulty sensor. So i left a deposit on the car, and we agreed that TCS would check it out, and advise me of the cause and rectify the problem. ("Please note" the engine was running fine and everything but everything else all was working fine, (and still is since i bought the car a couple of weeks ago). What else to say, If you want to pay £1,000's more for the same used car, because its stood on a piece of carpet in a showroom, the it's a very expensive piece of carpet you are paying for; Of course it's all down to personal choice, but have a look at the cars at TCS first, have a word with the owner, and take it from there.